AI BIZ GURU Terms and Conditions
SUBSCRIPTION AND CONSULTING SERVICES AGREEMENT
Last Updated: April 27, 2025
This Subscription and Consulting Services Agreement (the “Agreement”) is entered into between ETC-AI, operating as AI BIZ GURU (“Company,” “we,” “us,” or “our”) and the individual or entity (“Client,” “you,” or “your”) who accesses or uses our subscription services or consulting services (collectively, the “Services”).
1. ACCEPTANCE OF TERMS
By subscribing to our Services, creating an account, accessing our platform, or engaging our consulting services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree to these terms, you may not use our Services.
2. SERVICE DESCRIPTION
2.1 Subscription Services
The Company offers tiered subscription plans designed for Small Businesses & Start-Ups, Growth Companies, and Enterprises, providing AI-powered business analytics, diagnostic tools, and recommendations. Features vary by plan and include:
-
AI diagnostic tools and analytics
-
User access (varying by plan level)
-
Report generation (Challenge or Agent)
-
Setup and support hours
-
Knowledge repository
-
Custom model development
-
Training sessions
2.2 Consulting Services
The Company offers Business Transformation Programs that provide strategic assessment, AI-powered data analytics, custom transformation roadmaps, implementation planning, and strategic guidance.
3. SUBSCRIPTION TERMS
3.1 Subscription Period
Subscriptions are available on a monthly or annual basis. Annual subscriptions are billed in advance for the entire subscription period.
3.2 Free Trial Period
Small Business & Start-Up plans include a one-month free trial. You will not be charged during the trial period. To avoid charges, you must cancel before the end of the trial period.
3.3 Automatic Renewal
Your subscription will automatically renew at the end of each billing period unless you cancel it at least 7 days before the renewal date. By providing your payment information, you authorize us to charge the payment method you selected for the subscription plan you chose.
3.4 Fees and Payment
3.4.1 Subscription Fees
Fees for each subscription plan are as detailed on our pricing page and may be updated from time to time. All fees are exclusive of applicable taxes.
3.4.2 Payment Processing
All payments are processed through PayPal. By submitting payment information, you agree to PayPal’s terms of service and privacy policy.
3.4.3 Late Payments
If payment is not received on the due date, your account may be suspended until payment is made. A late fee of 1.5% per month may be applied to overdue accounts.
3.5 Upgrades and Downgrades
You may upgrade your subscription plan at any time. The increased rate will be prorated for the remainder of the current billing cycle. Downgrades will take effect at the start of the next billing cycle.
4. CONSULTING SERVICES TERMS
4.1 Service Delivery
Consulting services will be delivered according to the program structure outlined in your selected package (Focused Transformation Package or Comprehensive Transformation Package).
4.2 Timeline and Milestones
Project timelines and milestones will be established at the commencement of the engagement and may be adjusted by mutual agreement.
4.3 Payment for Consulting Services
4.3.1 Consulting Fees
Fees for consulting services are payable as follows:
-
50% due upon signing of the consulting agreement
-
25% due at the midpoint of the project timeline
-
25% due upon completion of the project
4.3.2 Payment Method
All payments are processed through PayPal.
4.4 Client Responsibilities
Clients must provide timely access to necessary data, personnel, and resources as required for the successful delivery of consulting services.
5. USER ACCOUNTS
5.1 Account Creation
To access subscription services, you must create an account by providing accurate and complete information. You are responsible for keeping your account credentials confidential.
5.2 Authorized Users
The number of authorized users is limited to the quantity specified in your subscription plan. You must not allow unauthorized users to access the platform.
5.3 User Management
You are responsible for managing authorized users, including adding, removing, and assigning access permissions.
6. DATA PRIVACY AND SECURITY
6.1 Data Processing
We process your data in accordance with our Privacy Policy, which is incorporated into this Agreement by reference.
6.2 Data Security
We implement reasonable security measures to protect your data from unauthorized access, disclosure, or destruction. Data is stored in secure AWS S3 accounts.
6.3 Data Ownership
You retain ownership of all data you provide to us. You grant us a license to use this data to provide and improve the Services.
6.4 Data Retention
We will retain your data for as long as your account is active or as needed to provide the Services. Upon termination of your subscription, we will retain your data for 90 days before deletion.
7. INTELLECTUAL PROPERTY
7.1 Company IP
All intellectual property related to our platform, tools, AI models, methodologies, and materials remains the exclusive property of the Company.
7.2 Client IP
Any client-specific data, documents, or content provided by you remains your property.
7.3 License Grant
We grant you a limited, non-exclusive, non-transferable license to use our platform and tools during the subscription period solely for your internal business purposes.
7.4 Consulting Deliverables
Deliverables created during consulting engagements are provided to you for your internal use. Ownership of custom methodologies, frameworks, and tools developed by us remains with the Company.
8. LIMITATION OF LIABILITY
8.1 No Warranty
The Services are provided “as is” without warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability and fitness for a particular purpose.
8.2 ROI Projections
ROI projections provided in our marketing materials are based on typical client experiences but are not guarantees of future performance. Actual results may vary based on numerous factors.
8.3 Limitation of Liability
To the maximum extent permitted by law, our total liability arising out of or related to this Agreement will not exceed the amount paid by you for the Services during the 12 months preceding the claim.
8.4 Exclusion of Consequential Damages
We will not be liable for lost profits, lost revenue, lost business opportunities, loss of data, or any indirect, special, incidental, consequential, exemplary, or punitive damages.
9. TERMINATION
9.1 Termination by Client
You may terminate your subscription at any time through your account settings or by contacting our support team. Termination will be effective at the end of the current billing cycle.
9.2 Termination by Company
We may terminate or suspend your access to the Services immediately if you breach this Agreement, fail to pay fees when due, or engage in inappropriate use of the platform.
9.3 Effect of Termination
Upon termination:
-
You will lose access to the Services
-
Your data will be retained for 90 days before deletion
-
No refunds will be issued for unused portions of your subscription period for monthly subscriptions
-
Annual subscriptions terminated before the end of the paid period may be eligible for a prorated refund at our discretion